Property Manager Responded: Thank you for taking the time to share your experience! We're thrilled to hear that your move-in process was smooth and that our team has been helpful and supportive along the way. We also appreciate your feedback regarding the trash valet service. We understand that trash left out early can sometimes create unpleasant odors, especially during warmer weather. While we do our best to communicate community guidelines, resident cooperation plays an important role in minimizing these issues. We're grateful for your understanding and are delighted to hear that, overall, you've had a great experience. Thank you for your recommendation and for choosing to call Elan Denton home!

Property Manager Responded: Thank you for your review! We're so glad to hear that your experience has been mostly positive and that our leasing team has been kind and helpful throughout your time with us. We truly appreciate your recommendation. We understand that noise from upstairs neighbors can sometimes be frustrating. If there are ever specific concerns you'd like us to be aware of, please don't hesitate to reach out to the leasing office so we can assist however possible. Thank you for being a valued resident of Elan Denton. We appreciate your feedback and are happy to have you as part of our community!

Property Manager Responded: Thank you so much for the amazing review! We're thrilled to hear that your experience has been so positive, even before completing your move-in. Our team works hard to make the process as smooth and welcoming as possible, and it's wonderful to know that reflected in your experience. We're especially happy to hear Ashley made such a great impression. We'll be sure to pass along your kind words. Welcome home, and we can't wait for you to fully settle in!

Property Manager Responded: Thank you so much for your wonderful recommendation! We're thrilled to hear that your experience at Elan has been a positive one. Our team work hard to provide a smooth and professional experience, so it's especially rewarding to know that your apartment was ready ahead of schedule and in great condition for your move-in. We truly appreciate your kind words and are grateful you've chosen to call Elan home. Welcome to the community, and please don't hesitate to reach out if there's ever anything we can do for you

Property Manager Responded: Thank you for your review. We're delighted to hear that you love your apartment and enjoy being part of our community. We would appreciate the opportunity to better understand the safety concerns you mentioned. Regarding the pool, it is professionally inspected twice each year and has consistently passed all inspections. In addition, our maintenance team checks and logs the pool's pH levels daily to help ensure a safe environment for residents. We have not received reports from residents regarding safety concerns with the fitness center, and all equipment is regularly maintained and kept in working order. However, if you have noticed a specific issue, we would like to hear more about it so we can address it appropriately. As for the entry gates, occasional malfunctions can occur when vehicles accidentally strike them, which may damage the gate mechanisms and sometimes require repairs by a specialized vendor. While we keep the gates closed after office hours, they are designed as limited-access gates rather than security gates. Their purpose is to help control entry and exit to the community, but they do not provide security. We value your feedback and would welcome the opportunity to discuss any concerns in more detail. Please feel free to stop by the office or give us a call at your convenience. We look forward to speaking with you.