June 29, 2026
TERRIBLE management- Don't stay here
This apartment has been a mess from the start. I subletted from an individual and I went over to the front desk to finish everything up and sign papers, from this moment forward everything was bad. No one told me how utilities worked. I was under the impression that all utilities were included just for a bill to surprise me 3 months later charging me for the electricity from the first months I moved in. Even worse, the second day I had moved in my friend's CAR GOT TOWED because, although I had registered it, the system deleted the car and management sent no email. That was a whole hassle in itself. Additionally, management SUCKS at fixing issues. They come in UNANNOUNCED (when they remember to come in) and make a mess just to not fix the issue. For example, one time they came in to fix the shower handle when I was gone. I came back and was met with a HUGE mess in the shower, footprints and dust everywhere, trash filled up with THEIR items, and worst of all THEY DIDNT EVEN FIX THE ISSUE! My shower didn't work for 2 days, and I just had to fix it myself. And lastly, the worst of it all, is the fact that since I moved in, they had not given me a key to my own room, just a key for the apartment. It was about 6 months later when they came in to fix the locks ONLY TO TAKE MY DOORKNOB AWAY?? Now I have a door that can be easily opened with a single push or have it constantly locked. In general, I would NOT recommend this apartment, there's no redeemable qualities; not even the pool there's always bugs in it. Everything about this apartment sucks, there's more I didn't even get into. Can't wait to move out!
Property Manager Responded: Thank you for taking the time to share your experience. We're sorry to hear your time at our community has been frustrating. We understand how upsetting unexpected utility charges, towing concerns, maintenance delays, and key or lock issues can be. Utilities, parking registration requirements, and access procedures are outlined during the leasing process, but we recognize that questions can still arise, especially during a lease takeover or sublet. Our team is always happy to review these items and help clarify any confusion. Regarding your maintenance concerns, we strive to complete repairs promptly and professionally, and we apologize if your experience did not meet those expectations. We also expect our team to leave homes clean after service, and we appreciate this feedback. If a repair was left incomplete or a room lock issue remained unresolved, we would have welcomed the opportunity to make it right. We will review your work orders today and make sure they are all completed. Remember you must submit a work order for us to know that anything needs addressing. We appreciate all resident feedback, as it helps us identify opportunities to improve. We wish you the very best in your future home and thank you for having been a resident of our community.
June 30, 2026